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Matthew Zaglin

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Latest activity by Matthew Zaglin
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    Matthew Zaglin created an article,

    Some Suggestions For A Safer Internet Experience

    New vulnerabilities and attacks on online data are always being uncovered.  The Thomas Technology group would like to remind everyone of some security tips to help protect against this, as well as ...

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    Matthew Zaglin created an article,

    Gmail Disruption 9/23/2013

    Beginning shortly before 9am today, Google is reporting a massive service disruption with their Gmail, Documents, and Presentation services. Symptoms include, but are not limited to: Outgoing m...

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    Matthew Zaglin created an article,

    HowTo: Log In To The HelpDesk Website

    To log in to the HelpDesk web site and Support Forums, please follow these simple steps: In the top-right corner of the page, click "Sign In": Sign in to your Thomas GSuite Account (if you're n...

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    Matthew Zaglin commented,

    The incident is resolved, and attached is the writeup from Google.

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    Matthew Zaglin created an article,

    Gmail Disruption 4/17/2013

    As of 9am EDT on 4/17/2013, Google is reporting issues with Gmail (and a few other of their services). Additional info can be found here: http://www.google.com/appsstatus#hl=en&v=status&ts=136620...

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    Matthew Zaglin created an article,

    HowTo: Obtain "Full Headers" in a Gmail message

    From time-to-time, we may need the "full headers" from a Gmail message to troubleshoot mailflow issues you may have.  To obtain this info, please follow these simple steps: Open the message and cl...

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    Matthew Zaglin created an article,

    Zendesk Introduction

    Hello - as many of you may have already noticed, we have been using a new HelpDesk ticketing system named “Zendesk”.  This system will allow the IT department to better track all support requests a...